Terms of Service

1. Who we are and how these Terms work

These Terms of Service (“Terms”) are a contract between you and Ahmad Najjar, trading as ForecastPro, 4297 Express Lane, BEY 86776, Sarasota, FL 34249-2602, United States (“ForecastPro”, “we”, “us”). They cover the website at https://forecastspro.com and the web application at https://app.forecastspro.com (together, the “Service”).

Our Privacy Policy and our Risk Disclosure form part of these Terms. By creating an account, paying for access or using the Service, you agree to them. If you do not agree, do not use the Service. The version you accepted and when you accepted it are recorded with your account; please save or print a copy for your own records.

If you use the Service for a business, “you” also means that business, and you confirm that you may bind it to these Terms.

2. What ForecastPro is — and is not

ForecastPro is software that helps you analyse crypto markets and, if you choose, automate your own trading on your own exchange account within limits. In each analysis cycle it:

1. reads public market data for the coins on your watchlist and computes technical indicators on two timeframes, and reads the news and sentiment sources you connect;
2. asks an AI model — Claude, provided by Anthropic — through your own Anthropic API key to propose one decision per coin (buy, sell or hold) with a size, a confidence score and its reasoning;
3. checks every proposal against hard-coded risk rules (section 7); and
4. only if you have turned trading on, sends the orders that pass those rules to your exchange account through the API keys you provide, and after each buy places a protective stop-loss / take-profit order.

Every decision, rule verdict and order is recorded in your journal in the app. You can run an analysis on demand, or let the scheduler run it at an interval you choose.

3. Who can use ForecastPro

You may use the Service only if all of the following are true:

• you are at least 18 years old and have reached the age of majority where you live;
• you are able to enter into a binding contract;
• you are not located in, ordinarily resident in, or organised under the laws of a country or territory subject to comprehensive sanctions (for example by the United Nations, the European Union, the United Kingdom or the United States), and you are not listed on, or owned or controlled by someone listed on, a sanctions list; and
• using the Service, trading crypto assets, and using your exchange and Anthropic’s services are lawful for you where you live and where you use the Service.

You are responsible for complying with the laws that apply to you, including tax. We may refuse, limit or end access in any country or region — for example where the Service, your exchange or Anthropic’s API is not available, or where offering the Service would break the law.

4. Your account and its security

• Give accurate details, keep your email address up to date and keep your password secret. An account is for one person; do not share it.
• You are responsible for what happens on your account, unless it happened because we failed to take reasonable care.
• Tell us straight away at support@forecastspro.com if you think someone else has accessed your account or your API keys, and revoke the affected keys at your exchange.
• You can delete your account at any time, after confirming your password: from the Account page in the app while your access is active, or — if your access has ended, or you never paid — from the billing page you see after you sign in. You can also email support@forecastspro.com from your account’s email address and we will delete it for you. Deleting it does not close your exchange or Anthropic accounts, and it does not cancel orders already resting on your exchange (section 17). While a payment of yours is still confirming, deletion waits until it is settled (at most 24 hours).

5. Your API keys: your responsibilities

To use the Service you connect API keys for accounts you hold with other services: your exchange (Binance) and Anthropic, and optionally news and social data sources. You authorise us to use those keys on your behalf only to provide the Service: to read balances and orders, to place and cancel orders within your settings and the rules in section 7, and to request AI analysis.

When you create an exchange key for ForecastPro you must:

1. create a new key that is used only for ForecastPro;
2. enable only reading and spot trading;
3. keep withdrawal and transfer permissions disabled; and
4. review or replace the key regularly, and delete it when you stop using ForecastPro.

Real-money trading requires exchange keys that we have verified as trade-only: we ask the exchange for the key’s permissions and refuse a key that can withdraw funds or cannot trade spot. We repeat that check at the start of every real-money cycle, and we switch your account’s trading off if a key gains withdrawal permission or is rejected by the exchange.

We will never ask for your exchange password, your two-factor codes or withdrawal permission. We store keys encrypted, use them only as described in these Terms, and never show them back to you in full. You can replace or remove your keys in the app at any time (in Settings, or on the billing page if your access has ended), and revoke them at the issuing service at any time.

Only connect keys and accounts that you own or are authorised to use. You remain responsible for your exchange account and your Anthropic account, including their terms, fees, limits, identity checks and any rules on automated or API trading. Claude usage is billed to you by Anthropic under your own agreement with Anthropic.

6. Paper first, then real money

Every new account starts with trading off: analyses are recorded, but no orders are placed.

Paper trading is the first mode that places orders. It uses the exchange’s test network and test funds with no real value. Paper results can differ significantly from real-money results and do not predict them.

Real-money (“live”) trading is not enabled at launch; we will announce it when it is. It is available only where we have enabled it on the platform, and only after you have verified your email address, acknowledged the Risk Disclosure in the app, and connected exchange keys verified as trade-only (section 5). We may switch real-money trading off for any account, any region or everyone at any time for legal, security or operational reasons — for example if a law changes or an exchange changes its API.

You can switch trading off — your emergency stop — or back to paper at any time (if your access has ended, switch it off on the billing page). Switching trading off stops new orders, protective ones included. It does not close positions or cancel protective orders already on the exchange. When access is granted again after it had ended, real-money trading starts switched off: you switch it on again yourself.

7. Safety rules and hard limits

Every decision Claude proposes passes through a risk gate written in code, which Claude cannot override. Depending on the risk level you choose (low, medium or high), the gate:

• only allows coins on your watchlist;
• rejects buys and sells below the minimum confidence for your risk level;
• caps what the bot holds in each coin at a share of your budget (the per-coin cap) and everything it holds together at your budget (the total budget cap), clamping larger buys to fit;
• pauses new buys when realized losses over the last 24 hours exceed your daily-loss limit (the kill switch), while still allowing sells and protective exits;
• only sells what ForecastPro bought for you — never coins you held yourself; and
• does not trade a coin while the outcome of an earlier order for it is still unconfirmed.

After a buy, the Service tries to place a stop-loss / take-profit order on the exchange at the levels in your settings or those of your risk level. The exact rules and numbers are published on our home page under The math behind ForecastPro.

8. AI analysis and its limits

ForecastPro uses artificial intelligence. Its analysis, reasoning and trading decisions are generated by Claude, an AI model provided by Anthropic, PBC. Whenever you see analysis, reasoning or a proposed decision in ForecastPro, it was produced by AI.

• AI output can be wrong, incomplete, out of date, inconsistent or overconfident, and the same inputs can give different answers.
• Do not rely on factual statements in AI output without checking them independently. They may be false, incomplete, misleading or not reflect recent events.
• The AI does not know the future and cannot predict sudden market events. A confidence score is the model’s own estimate, not a probability of profit.
• If you turn on trading and the scheduler, orders that pass the risk gate are placed automatically, without asking you first each time. Whether to turn that on is your decision, and you can turn it off at any time.

Anthropic is not a party to these Terms and is not responsible for the Service. ForecastPro is independent and is not affiliated with or endorsed by Anthropic.

9. No investment advice

ForecastPro is a software tool. Nothing in the Service, on our website, in our emails or in any support conversation is financial, investment, legal or tax advice, or a recommendation or solicitation to buy, sell or hold any asset. The Service does not know your financial situation, objectives or tolerance for risk.

You decide whether to use it, which coins to watch, your budget and risk settings, and whether to enable automated or real-money trading — and you are responsible for those decisions. If you are unsure whether trading is right for you, get independent advice from a qualified professional.

10. No guarantee of profits

11. Risk of loss

Crypto assets are highly volatile and largely unregulated. You can lose some or all of the money you trade, and you can lose it quickly. Only trade money you can afford to lose.

The risks include sharp price moves and gaps; slippage and low liquidity; trading fees; exchange outages, hacks, insolvency, rule changes and delistings; API errors, rate limits and delays; internet, hosting and software failures; stablecoins losing their peg; and changes in law or regulation. The Risk Disclosure explains them in more detail and forms part of these Terms.

12. Price and payment

12.1 Price

Access to ForecastPro costs US$999 for 365 days (an “Access Period”). The price is set in US dollars and includes every feature of the Service; there is no free trial.

12.2 Paying in crypto through 0xProcessing

You pay in cryptocurrency through our payment processor, 0xProcessing (operated by 14partners Limited). The coins offered at checkout are USDT on the TRC20 or ERC20 network, BTC and ETH. 0xProcessing’s hosted payment page shows the exact amount of the coin you chose, calculated from the US-dollar price at its exchange rate at that moment.

12.3 Network fees and exchange rates

You pay the blockchain network fee and any fee your wallet or exchange charges for sending the payment, so make sure the full amount arrives. Movements in exchange rates after checkout are your risk.

12.4 The payment window

A payment page is valid for a limited time, typically 30 to 50 minutes. If it expires, start a new payment. Never send funds to an expired payment address.

12.5 Send exactly what is shown

Send only the coin shown, on the network shown, to the address shown. Funds sent on the wrong network, in the wrong coin or to the wrong address may be lost permanently, and we may be unable to recover them.

12.6 Underpayments

If less than the full amount arrives, your access is not activated. Contact us at support@forecastspro.com and we will help you resolve it — for example by completing the payment, or by returning what arrived less network fees.

12.7 When access starts

Access starts once 0xProcessing confirms your payment to us after the required blockchain confirmations, and we email you a receipt. You can renew from 30 days before your Access Period ends; a payment made while you still have access adds 365 days to the end of your current Access Period.

12.8 Checks by the payment processor

0xProcessing may be required by anti-money-laundering law to verify identities and may ask you for information. Its own terms and privacy policy apply to its service.

13. No automatic renewal

Each payment buys 365 days of access. Nothing renews automatically, and we will never charge you again without a new purchase from you. We email you 14 days and 3 days before your Access Period ends, and on the day it ends.

When your Access Period ends, analyses and new trades stop for your account, and the app shows only your subscription until you renew, with the controls to switch trading off and remove your API keys. Protective orders already on your exchange stay there until they fill or you cancel them at your exchange. While trading is on, ForecastPro keeps placing a missing stop-loss / take-profit order for a position it bought, and nothing else. If you renew after your Access Period has ended, real-money trading starts switched off. Your account, settings and journal are kept until you delete the account, and they are there again as soon as you renew. You can delete the account at any time (section 4).

14. Refunds and your right to withdraw

14.1 No refunds

Except as set out in this section or where the law requires it, payments are final and non-refundable — including if you stop using the Service early, do not use it at all, or are unhappy with your trading results.

14.2 Consumers in the EU, the EEA and the UK

If you are a consumer in the European Union, the European Economic Area or the United Kingdom, you have the right to withdraw from this contract within 14 days of your purchase (the day your payment is confirmed) without giving a reason. Your access starts as soon as your payment is confirmed. So at checkout we ask you to expressly request that we start supplying the Service straight away, and to acknowledge that if you withdraw within those 14 days you pay for the days of access you have used, and that you lose your right to withdraw once the contract has been fully performed. We record that request and acknowledgement with your order.

If you renew while you still have access, your new Access Period starts when the current one ends. At checkout you then ask us to start it at that moment, even if that is within the 14 days; if you withdraw within 14 days of paying, you pay only for the days of the new period you have used by then (often none).

The receipt we email when your payment is confirmed is the confirmation of your contract: it repeats the version of these Terms you accepted, your request to start, when you gave it, and how and until when you can withdraw.

14.3 How to withdraw

Where you have a right to withdraw (section 14.2, or another law that applies to you), you may withdraw within 14 days of your purchase. In the app, use “Withdraw from contract here” next to the order on the billing page (also reached from Account, Subscription), then “Confirm withdrawal”; it is there for the whole 14 days, whether or not your access is still active. Or send us a clear statement that you are withdrawing — by email to support@forecastspro.com with the subject “Withdrawal”, from the email address of your account. You can use the model withdrawal form below, but you do not have to, and you do not need to give a reason. It is enough that you send it before the 14 days end.

We acknowledge every withdrawal by email without undue delay. The unused days of that payment end when you withdraw; days you have from your other payments stay yours. Within 14 days of receiving your withdrawal we refund the price less an amount for the days of access you had before withdrawing (1/365 of the price per day), in USDT to a wallet address you give us unless we agree another way with you.

14.4 Your other rights

Nothing in these Terms affects rights you have by law that cannot be excluded, including remedies if the Service is not as described or not supplied with reasonable care and skill.

14.5 When we end the Service

If we end your access for a reason other than your breach of these Terms, stop offering the Service, or make a material change you do not accept, we refund the unused part of your Access Period pro rata (sections 16, 17 and 23).

15. Acceptable use

You must not:

• use the Service for anything unlawful, including fraud, money laundering, terrorist financing or sanctions evasion;
• use it to manipulate markets, including wash trading, spoofing or layering;
• connect accounts or keys you do not own or are not authorised to use, or let others use your account;
• try to get around the risk rules, rate limits, security controls or access checks, or probe or test the security of the Service without our written permission (we welcome responsible disclosure at support@forecastspro.com);
• interfere with the Service, place an unreasonable load on it, or scrape it;
• copy, resell, sublicense or reverse-engineer the Service, except where the law allows it; or
• use the Service in breach of Anthropic’s Usage Policy or your exchange’s terms.

16. Availability and changes to the Service

We work to keep ForecastPro running, but we do not promise that it will be uninterrupted, error-free or available at any particular time. It depends on the internet, our hosting providers, market-data sources, Anthropic and your exchange, any of which can be slow, unavailable or change. Scheduled analyses may be delayed or skipped. While the Service is unavailable it does not manage your positions; protective orders already on your exchange keep working there.

We may change, improve or remove features. We will not materially reduce what you paid for during your Access Period without a valid reason (such as a legal, security or third-party change), notice to you, and — if you do not accept the change — a pro-rata refund of the unused days.

17. Suspension and termination

You can stop using the Service and delete your account at any time; refunds follow section 14.

We may suspend or end your access, or switch off automated or real-money trading on your account, if you materially breach these Terms; if we reasonably suspect fraud, abuse or a security risk; or if the law, a regulator, a sanctions rule or one of our providers requires it. Where it is lawful and practical we will tell you first and give you a chance to fix the problem.

If we end your access because you breached these Terms, you are not entitled to a refund. If we end it for any other reason, or stop offering the Service, we refund the unused part of your Access Period pro rata.

Suspension or termination stops new analyses and new orders. It does not cancel orders already on your exchange or close your positions; you manage those directly at your exchange. When your account is deleted, your stored API keys are deleted with it — you should also revoke them at your exchange.

18. Third-party services

ForecastPro relies on services run by other companies, including Binance (exchange and market data), Anthropic (the Claude AI model), 0xProcessing (crypto payments), Render (application hosting), Cloudflare (website hosting, DNS and network security) and Resend (email delivery), as well as the optional news and social sources you connect. Their own terms and privacy policies apply to your use of them. We do not control them and are not responsible for their acts, omissions, fees, outages, errors, security incidents, insolvency or changes — including an exchange changing or closing its API or restricting your region — except to the extent that we caused the problem.

19. Intellectual property and your data

The Service — its software, design, text and logos — belongs to us or our licensors. We give you a personal, non-exclusive, non-transferable licence to use it during your Access Period in line with these Terms. Your settings, your journal and the AI output generated for you are yours to use as you wish; you allow us to process them only to provide the Service, as the Privacy Policy describes. If you send us feedback, we may use it without owing you anything.

20. Disclaimers

To the fullest extent the law allows, the Service is provided “as is” and “as available”. We give no warranty, express or implied, of merchantability, fitness for a particular purpose, accuracy, availability or non-infringement, and no warranty that any strategy, indicator or AI output is correct or profitable. This does not limit your statutory rights as a consumer (section 14.4).

21. Limitation of liability

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any other liability that cannot be limited or excluded by law.

Subject to that, we are not liable for trading losses, lost profits or missed opportunities; for losses caused by market movements, your settings or decisions, your exchange, Anthropic, our payment processor or other third parties; for losses caused by events outside our reasonable control; or for indirect or consequential losses that we could not reasonably have foreseen.

Subject to the first paragraph, our total liability to you for all claims connected with the Service is limited to the amount you paid us in the 12 months before the event that gave rise to the claim.

22. Indemnity

If you use ForecastPro for a business, you agree to cover our reasonable losses and costs from third-party claims arising from your breach of these Terms, your misuse of the Service, or your breach of the law or of someone else’s rights. This section does not apply to consumers.

23. Changes to these Terms

We may update these Terms to reflect changes in law or regulation, security needs, our Service or our providers. We will publish the new version on this page with its effective date and, for changes that materially affect you, email you at least 30 days before they take effect. If you do not accept a material change, you can end your subscription before it takes effect and we will refund the unused days of your Access Period. If you keep using the Service after that date, the updated Terms apply.

24. Governing law and disputes

These Terms are governed by the laws of the State of Florida, United States, and the state and federal courts located in Florida have jurisdiction over disputes about them. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring proceedings in the courts there. Before going to court, please contact us: most problems can be solved quickly by email.

25. Contact and complaints

Ahmad Najjar, trading as ForecastPro, 4297 Express Lane, BEY 86776, Sarasota, FL 34249-2602, United States. Email: support@forecastspro.com. We aim to reply within 5 business days. To withdraw under section 14.3, use “Withdraw from contract here” on the billing page, or email us with the subject “Withdrawal” (the model form is in section 14.3).